Shipping


SHIPPING POLICY & TERMS

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge. 

If you refuse any shipments from Trundlegear, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your refund.

If your tracking information states that your package was delivered and you have not received it. You must address this with your postal service. Trundlegear does not hold responsibility for packages that state to be delivered. We do not issue a refund for packages that state being delivered.

Just a reminder that you will receive your order 7 to 21 business days from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take a day to process your order. This is just an estimate and doesn't include weekends or holidays. When your order has been shipped, you will receive an email with tracking information.

STANDARD SHIPPING

Majority of all orders arrive between 7 to 14 business days, but in very rare instances, please allow up to 28 days.

STANDARD SHIPPING

COST

ESTIMATED TIME

Canada $3.99 10 – 14 Business Days

United States

$3.99 7 – 10 Business Days
International $3.99 14 – 28 Business Days

 
*Please allow up to 48 hours (with the exception of weekends and holidays) to process and ship your order.

DUTIES & TAXES
Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.

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